1. Weguest Help Center
  2. Managing of your property

How to request an additional cleaning

If you want to request a cleaning of your property after spending a few days in it, you can manage it through the Weguest Owner Area.

📍 In this article you will find information about:

  • How can I hire an additional cleaning service after my stay?
  • How much do additional cleaning services cost?

__________________

How can I hire an additional cleaning service after my stay?

You just have to follow these steps:

  1. Log in to the Weguest Owner Area.
  2. In the menu, you will find the direct access to the Calendar.
  3. Select the dates you want to block: keep in mind that the selected dates correspond to the nights that will be blocked.
  4. Check the option: I want Weguest to perform cleaning or laundry tasks at the end of the block.
  5. Proceed to the next screen by clicking on Block
  6. Choose whether you want cleaning, laundry or both and confirm by clicking on Block.
  7. Check the Date of service and the Service time for cleaning.
  8. Check the Service cost.
  9. Confirm the date blocking and the contracted services by clicking on Accept
  10. You can always cancel the service up to 48 hours before it takes place.

Remember that the occasional cleaning and laundry service can be hired with a minimum advance notice of 72 hours before the service date.

__________________

How much do additional cleaning services cost?

Additional cleaning and laundry services are not included in the full management package and will incur an additional cost. The price will depend on the number of rooms in the property. You can check the price for cleaning, or cleaning + laundry, through the Weguest Owner Area.

__________________

🍍If you want more detailed information, you can consult other articles in our Help Centre or contact us via email: contacto@weguest.com. We will be happy to assist you.